These Terms and Conditions govern access to and use of the website [domain], owned by [company name]. By using the website, users accept these terms.

1. Identification

[Company name], company registration No. [NIPC], with registered office at [address], registered with the Commercial Registry of [location], operates the following restaurants:

Casanova — [address];
Casanostra — [address];
Pizza a Pezzi — [address].

2. Use of the website

The website is intended to present the group’s restaurants and to allow bookings and enquiries. Users agree to use it lawfully and not to carry out any act that may damage, overload or impair its operation.

3. Bookings

Bookings made through the website are subject to availability and are only valid once confirmed by the restaurant.

[Booking conditions: grace period for late arrivals, cancellation, groups and any guarantees, to be defined per restaurant.]

Special requests and dietary requirements should be stated when booking.

4. Orders and delivery

Delivery orders from Pizza a Pezzi are placed through Uber Eats. The purchase contract, payment, delivery and any complaints about the delivery service are governed by that platform’s terms and conditions.

5. Prices, menus and allergens

Prices shown include VAT at the applicable legal rate. The menus published on the website are for guidance and may change with the season and product availability; in case of discrepancy, the menu and prices in force at the restaurant prevail.

Allergen information, under Regulation (EU) No. 1169/2011, is available at each restaurant and should be requested from the staff before ordering.

6. Intellectual property

The website content, including texts, photographs, illustrations, logos and trademarks, is owned by [company name] or licensed for use on the website, and is protected by copyright and industrial property law. It may not be reproduced, in whole or in part, without prior written permission.

7. Links to other websites

The website contains links to third-party websites, such as Uber Eats, Instagram or the Electronic Complaints Book. [Company name] has no control over these websites and is not responsible for their content or privacy policies.

8. Liability

Every effort is made to keep the information on the website accurate and up to date, without any guarantee that it is free from errors or omissions. [Company name] is not liable for damage resulting from interruptions, technical failures or the use of the information provided, except where such exclusion is not permitted by law.

9. Complaints and dispute resolution

The restaurants keep a Complaints Book, in paper and electronic form, the latter at www.livroreclamacoes.pt.

In the event of a consumer dispute, consumers may turn to an alternative dispute resolution body: [competent ADR body, for example the Lisbon Consumer Arbitration Centre, www.centroarbitragemlisboa.pt]. More information is available on the Consumer Portal, at www.consumidor.gov.pt.

10. Governing law

These terms are governed by Portuguese law. The courts of [Lisbon] have jurisdiction over any dispute, without prejudice to the mandatory rules applicable to consumers.

11. Changes

These terms may be changed at any time. The version in force is always the one published on this page, with the date of the last update.

12. Contact

[Company name]
[Address]
[Email] · [Phone]